Privacy Policy

Last updated: February 11, 2026

1. Introduction

Welcome to PadhAI Cafe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

By using PadhAI Cafe, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Profile Information: Your educational preferences, selected subjects, and study goals.
  • Content: Responses to questions, exam attempts, and study progress data.

b) Information Collected Automatically

  • Device Information: Device type, operating system version, and unique device identifiers.
  • Usage Data: Features used, pages viewed, time spent studying, and interaction patterns.
  • Log Data: IP address, browser type, access times, and referring URLs.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve the Service.
  • To personalize your learning experience and recommend relevant study material.
  • To track your study progress, generate performance reports, and provide analytics.
  • To communicate with you about updates, new features, and support.
  • To ensure the security and integrity of our platform.
  • To comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics), bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Safety: To protect the rights, property, or safety of PadhAI Cafe, our users, or the public.
  • With Your Consent: When you explicitly agree to the sharing of your data.

5. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit (TLS/SSL) and at rest.
  • Secure password hashing using modern cryptographic algorithms.
  • Regular security assessments and updates.
  • Role-based access controls for internal systems.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated data.
  • Export: Request a portable copy of your data.
  • Withdraw Consent: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at the email address provided below.

7. Children's Privacy

PadhAI Cafe is designed for students and learners. If you are under the age of 13, you must have parental or guardian consent to use our Service. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected data from a child under 13 without such consent, we will take steps to delete that information promptly.

8. Third-Party Services

Our Service may contain links to or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party services you access through our platform.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes or enforcing agreements).

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by email. Your continued use of PadhAI Cafe after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@padhaicafe.in